Case Studies

Modernizing SaaS Systems: Creating Personalized Homepages for Enhanced Workflow Efficiency

Government tools don’t have to be “clunky.”
Dated interfaces and convoluted workflows are the norm in most federal systems — but I had the chance to change that. I redesigned a nationwide, cloud-based documentation and workflow platform used by government employees, streamlining task management and improving document retrieval to create clarity, not noise.

View case study

High user satisfaction:

4.5/5

Search time:

50% faster

Modernizing SaaS Systems: Creating Personalized Homepages for Enhanced Workflow Efficiency

Government tools don’t have to be “clunky.”
Dated interfaces and convoluted workflows are the norm in most federal systems — but I had the chance to change that. I redesigned a nationwide, cloud-based documentation and workflow platform used by government employees, streamlining task management and improving document retrieval to create clarity, not noise.

View case study

High user satisfaction:

4.5/5

Search time:

50% faster

Modernizing SaaS Systems: Creating Personalized Homepages for Enhanced Workflow Efficiency

Government tools don’t have to be “clunky.”
Dated interfaces and convoluted workflows are the norm in most federal systems — but I had the chance to change that. I redesigned a nationwide, cloud-based documentation and workflow platform used by government employees, streamlining task management and improving document retrieval to create clarity, not noise.

View case study

High user satisfaction:

4.5/5

Search time:

50% faster

Redesigning the Help Desk Experience for a Government Funding Tracking System

Sometimes, a help desk can be pretty unhelpful.
Questions disappear into ticket black holes, and users are left drifting through a digital sea of uncertainty. I redesigned the help desk for a government funding tracking system—improving navigation, reorganizing content, and streamlining search so users can actually find the answers they need, when they need them.

View case study

Rapid Data Retrival

1.5 hours saved

Increased efficiency:

94%

Revamping an E-Commerce Website

Redesigned an existing e-commerce website to improve the user experience and increase sales, including a streamlined checkout process and improved navigation.

View case study

High user satisfaction:

4.5/5

Search time:

50% faster

Redesigning the Help Desk Experience for a Government Funding Tracking System

Sometimes, a help desk can be pretty unhelpful.
Questions disappear into ticket black holes, and users are left drifting through a digital sea of uncertainty. I redesigned the help desk for a government funding tracking system—improving navigation, reorganizing content, and streamlining search so users can actually find the answers they need, when they need them.

View case study

Rapid Data Retrival

1.5 hours saved

Increased efficiency:

94%

Enhancing the Enrollment Experience for XReality Academy

When course details, pricing, and value aren’t clearly communicated, even the most promising platform can lose potential learners. I led a team of designers to restructure XReality Academy’s landing page using a modular content system—clarifying the information hierarchy, aligning cross-functional input, and streamlining the path to enrollment.

View case study

Decrease bounce rate:

34%

Enrollment increase:

22%

Developing a Mobile Health Tracking App

The client, a well-established e-commerce platform, sought to improve their website's navigation to enhance user experience and increase conversion rates.

View case study

High user satisfaction:

150%

Search time:

50% faster

Enhancing the Enrollment Experience for XReality Academy

When course details, pricing, and value aren’t clearly communicated, even the most promising platform can lose potential learners. I led a team of designers to restructure XReality Academy’s landing page using a modular content system—clarifying the information hierarchy, aligning cross-functional input, and streamlining the path to enrollment.

View case study

Decrease bounce rate:

34%

Enrollment increase:

22%

Designing a Mental Health Test Anxiety Study App

Test-taking is nerve-wracking enough—but did you know that by combining tangible wellness techniques with test-taking strategies, students can significantly reduce their anxiety levels? Find out more in the app I designed, now used internationally.

View Case Study

Increased engagement:

2X

Student users:

5,000+

Optimizing a Corporate Intranet

A leading bank wanted to revamp their mobile app to provide a more user-friendly and secure experience

Coming Soon

High user satisfaction:

4.5/5

Search time:

50% faster

Designing a Mental Health Test Anxiety Study App

Test-taking is nerve-wracking enough—but did you know that by combining tangible wellness techniques with test-taking strategies, students can significantly reduce their anxiety levels? Find out more in the app I designed, now used internationally.

View Case Study

Increased engagement:

2X

Student users:

5,000+